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upvc door mechanism?

My upvc door mechanism is jamming, The bottom hook doesn't move and stays in the locked position. When i move the door handle up and down it does not move so i cannot close the door. Is this something to do with the internal rods?
Peter Nugent, August 2007
Hi Peter, wondered if you ever resolved the issue with your upvc door - I have the same problem!!

Thanks for any suggestions you may be able to offer me.

Paul.

Paul., June 2009