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dyson dc 08 the brushes in the head will not spin?

the brushes in the head will not spin therefore will not pick up from the carpets.
I have cleaned away all the hair and fluff and there is no reason that I can see for the problem.
Can you healp please ?
Stella Davies, August 2007
the belt has snapped off. It needs replacing.

selina, September 2007
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