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problem with tronics IMP-65 says "no files"?

cant seem to play music from the mp3 player. it says "no files" when infact there is, it works percfectly fine when i play it on media player on my computer.

is anyone else having the same problem, how can i fix this??
Joanne, September 2007
My son's IMP-65 is doing the same ( although I did manage to get it to play once ).
I found loads of references to the same problem on the IMP-11 on another web site from a couple of years ago. Seems to be a major problem with this manufacturer (incidentally it's iitronics not tronics ).
Back to the shop.

Stefan, September 2007