When you cut the water off (holding up ballcock) and open a hot tap, you only draw off whats in the pipe comming off the top of the cylender. You need to use the drainvalve usualy round the base of the cylender somewere.
By the sounds of it youve got yourself an airlock in the pipe now. best get a hose, attach it from a mains tap (prob cold at kitchen) and open them both to blow water back up the hot pipe + remove the airlock.
ScottishGasMan, September 2007