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how to remove tape from JVC gr-fx11eg compact camcorder?

We borrowed a JVC GR-FX11EG compact camcorder to take on holiday, unfortunately once the mini tape was finished and we wanted to change it, the tape door would not open, and its said the battery was low. We recharged the battery but it still won't open, now it states 'error EO2 CONTACT DEALER'. Any ideas how to remove the battery, before we have to tell our friends we've broken their video camera!

Thanks
Ann
Ann Tooze, June 2004
Please tell me what EO2 means on my jvc camcorder screen.It will not allow me to record it says that the camera is in safe mode to re-insert battery,i did that but it still does not work. Please tell me what to do Thanks

DAVID SAGALA, January 2007
ok this message I wrote it in French and I made the translation on the site google. for the question of error EO2 I have a video camera jvc after my works on a festival and in moment an error message posts EO2. ok I did many things and I made research has the Internet but anything I read for what this message it posts is bad unloading. I know that it is not the battery but on the camera video and to decontaminate the current which is inside the idea which arrives to me is to make the camera with the refrigerator for one night and the morning signal its walk.
and I wish you good luck and that it is moving
mohamed Morocco

brouch mohamed, August 2006
it sounds to me like a blown fuse link,that would'nt be your fault
it would have happined to the owner anyway its not an expensive repair.

mario, November 2004
link Click here to see other fixes for JVC.