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how can I fix/unlock the dvd drawer of the JVCXV-THA5R?

When I push the Dvd drawer to open It says on the display 'LOCK' and the drawer will not open, can anyone help please as this is so frustrating? Its a surround sound dvd player.
Steven Anderson, September 2007
I had same problem, took me several hours, but have an answer.
Press the power on the unit, and keep it held in. When System appears then DVR push the scource button. Tray wil now onlock

JimLMoore, July 2008