i have a baxi boiler when i light the pilot light and put the water or the heating system on the boiler lights and 2mins later it all go,s off and the pilot light to can you help me in any way

mr mills, September 2007

boiler making a strange noise when on and theres a smell of gas only when on and more flames around poilet area

ed stapleton, January 2010

Baxi Bermuda 401, I have a one of these back boilers and I am having problems with the heating and water, the pilot light was off and we found this out as we had no heating although the lights were on on the control panel. We relit the pilot light and are not sure is the water is working as there would have still be hot water in the tank. But the heating still won't come on, the pilot light is on, please help we are freezing and have two small children and don't know what to do. Many thanks

Lou, December 2008

you haven't included what model the boiler is, e.g 401,45/3,45/4 etc. if the pilot stays on until the main burner lights the problem is probably a partialy blocked pilot (401) or additionaly if its a 45/3 or 4 it could be the pilot monitoring tube or pilot ASD partially blocked, in any case you must understand that the pilot is not there just to light the burner, it is a safety device and could be an indication that there is a serious problem with the boiler or flueing or ventilation problem.

tojo, September 2007