Hi Paul
Don't know if you're still having problems but if you haven't been able to figure out any of the codes or buttons on your boiler then please contact customer support 01773 824639.
We also run a blog www.needanewboiler.co.uk where you can leave questions and comments for experts from Glow-worm.
Sally, Glow-worm
Sally, Glow-worm, October 2007