I am having same problem. I found exploded view of microwave and it appears the front plastic trim (called Door-A) piece has to come off the front of the metal door piece which holds the glass. The top & bottom screws that hold the handle can then be accessed. There are clips and cone-like fastners (2 top & bottom)which have to be worked off - but I can't figure out how to get the cone-like fastners off without breaking them!
Ed, October 2007