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i keep getting page unavailable when i try to connect?

I HAVE TRIED TO OPEN A PAGE AND KEEP GETTING PAGE UNAVAILABLE WHEN I TRY, I HAVE JUST CHANGED TO VIRGIN BROADBAND AND THEY SAID THE CONNECTION IS FINE AND MUST BE DOWN TO MY COMPUTER ITS AN E MACHINE 555, IT HAS WINDOWS XP ON BUT I CANNOT ACCESS THE INTERNET TO DOWNLOAD THE PACK 2 UPDATE, ANY HELP WOULD BE APPRECIATED
CLARE, October 2007
you dont mention if you connecting via the virgin modem directly or via router

computer buff, October 2007
link Click here to see other fixes for eMachines 555.