first switch off your machine! remove all screws from back panel. at thge bottom you will see the pump on the right connected to a grey outlet pipe and a black pipe. remove the black pipe make sure ther is no water in machine! if there is rest the machine forward so as much of the water is away from the hose you are about to disconnect inside the black hose you will find a coin trap which will proberly be blocked with a small sock or somthing.
darren, April 2005