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My iriver H10 is frozen how can I fix it?

When switched on the system initializing screen is frozen with the timer spinning and therefore cannot plug it into the computer as it won't read it until this screen disappears.
Neil Gibson, October 2007
I have the same problem. No software. iRiver gives no help.

Pat Jan 2010, January 2010
Sorry, missed that you can't connect it to your computer. Try to press the reset button by the lock slider.

Heskymo, December 2008
Upgrade/reload the firmware using the software on the disc it came with.

Heskymo, December 2008
i have the same problem, did u u fix it?

doug, November 2008