When i shut the door of my kenwood miscrowave (KEN CJ/AL28) the turntable continues to rotate and the light stays on even though I have not programed it to do anything. Any ideas?

Steve, October 2007

Bernie I have a kenwood k30gms18 microwave and it keeps turning its self on and adding minutes to the setting

Bernie, September 2021

oh my days i have a kenwood 30 litre combi micro , i havent used the combi just heating up and defrosting programmes we wete bought it as a gift and it is now broke , has anyone actually got in touch with kenwood direct if so what was the outcome

deborah, June 2015

How can I fix my kenwood microwave that stopped working, although the light still on but do not rotate. For sometime, I noticed some cracking sound but ignored until it stooped.

Sholex, January 2015

Just adding my experience here as it is very similar to other stories.

We have owned a Kenwood K25MMS12, purchased from Curries for £70 on 4th November 2012. It's 27th October 2014 today, so it seems quite a pattern that these machines pack up after 23 months.

Ours went out in style though... It exploded.

The wife admitted to me afterwards that she did hear crackling coming from the machine on a couple of occasions previously. However, it decided to wait for me to make its final bow...

No metal or anything inside, we had just started it on a cook and it seemed like it was hemorrhaging with unearthly noises coming from inside. I looked inside the window and flames were shooting out from a panel on the right side.

There was then a huge bang, switched off from the mains and stood well back.

Needless to say, our next purchase definitely won't be Kenwood.

Kris Koster, October 2014

could you please tell me were i would find the light bulb on my kenwood microwave i have had it for years and dont know were the manual is, the model number is CJ66SS. thank you

olive cashman, May 2014

when press stop it gaves error c 90

mohamed kandeel, November 2013

We have a Kenwood Microwave Model No, KEN GJ/SS25. when I pressed start it tripped the circuit breaker for the downstairs and after that it stopped working completely. Not sure what's gone wrong, it was very expensive when we bought and I wonder if someone could help us to find out what the problem is.
Maybe it's just a fuse somewhere (I checked the socket and it was fine) but could be something blown off inside?!
Kind regards
Wadee

Wadee, January 2013

my kenwood microwave model number kco3ss10 turn table stopped working after 19 months as you guys say they are not cheap, wish i had bought a cheap one as they seem to last longer but do not look as good, kenwood has gone down in my estimation will not be buying that brand again

steve twickers, October 2012

Hi, our cjss32 appeared to work fine apart from it didnt heat anything up. Opened it up to find the fuse on the transformer to have blown (the one in the plastic cover) Ordered 2 new 5kv 0.9A fuses off ebay now. Will let you know if it works!
Thanks for the previous tips on the likely problems!

Andrew, July 2011

Hi I have a sjss25 model and today it's digital display stopped working everything else works fine. I can use my watch or phone to time cooking etc for now but am stuck on full power because that is also displayed on that screen. Any one had this issue? Anyone fixed it? I'm going to be taking it apart today to look but not sure what I will find.

Steve, June 2011

Hi I have a sjss25 model and today it's digital display stopped working everything else works fine. I can use my watch or phone to time cooking etc for now but am stuck on full power because that is also displayed on that screen. Any one had this issue? Anyone fixed it? I'm going to be taking it apart today to look but not sure what I will find.

Steve, June 2011

المشكل يشتغل ولا يقوم بتسخين

عواد محمد, April 2011

le micro-ondes kenwood ça marche mes ne chouf pas

michelle paykere, April 2011

Purchased the 800mA 0.8A 5kV fuse from e-bay for £2.89 all inc, works perfectly.

Royce, February 2011

Have the same problem with my Kenwood SJSS25, bought just over two years ago. Managed to remove the cover and just identified the problem. The fuse on the Transformer has blown up. it is 5KV0.8A fuse. Let you know if it is working once replaced.

Royce, January 2011

I purchased a Kenwood CJSS32 in may and after 3 months it will not heat. Because I cut the plug off and fit a new one so the cable could fit through a hole it will not be covered under the guarantee

SB, August 2009

My Kenwood ST/SS25 packed in after 2 years of careful and light use (maybe used it twice a week, mostly for reheating tea and simple 3-min warm-ups of leftover food). Does everything except heat up - turntable turns, programming works, makes same noise as it ever did, but the food comes out still cold. No clues as to why, it just woke up one morning and decided it wasn't going to work.

Dave (Glasgow), July 2009

My KEN GJ/SS25 has exactly the same problem as Phil. Yes there is there a mini internal fuse which has blown, can't see the value tho as it is corroded. If you can get past the star studs used to fasten the cover I'd be interested in knowing the fuse rating.

Phil J, December 2008

Our Kenwood microwave just broke down after 23 months. (KEN GJ/SS25) No lights or display or power. It failed just after plugging it in. I have checked the fuse in the plug, this is OK. Is there an internal fuse which needs checking or is this a circuit board failure? I still have the receipt but was the guarantee 1 year or 2 years?

Phil, December 2008

My Kenwood has done exactly the same thing - again, just out of warranty! These are not cheap machines and there is obviously a pattern emerging. My previous microwave was a Panasonic and I had it for over 15 years with absolutely no problems - my replacement will definitely be Panasonic.

Kim in Norwich, December 2008

my kenwood microwave does not heat up any food, I have had the microwave for 14 months which is quite new. my next purchase will definately not be a Kenwood appliance

nashesha, November 2008

mine has gone wrong again for the second time.first time it stopped heating food up but lucky for me it was just a few weeks still in guarantee.i took it back and got a new replacement.this time the same problem but no such luck. a few weeks out of guarantee.this seems to be a one year fault.

cordless, November 2008

I have a kenwood ken st/al25 and it doing that to.
I cooked some soup in it, went to eat the soup then when i went back into the kitchen i noticed a smell a bit like a childs cap gun and now ive noticed that when i shut the door the turn table keeps spinning even though i havnt told it to do any thing.
Then when i do programe it to cook and press start the light come on the food gets hot but the turn table dosnt move. Its almost like it's got its wires crossed.

simon, September 2008

My microwave same model Kenwood the turntable stoped working just out of warrantee and has hardly been used

David Taylor, September 2008

Mine is doing the exact same thing after a powercut. Same model. Did you ever get yours fixed? If so how/cost?

Regards,
Al.

Alan Schofield, May 2008