there is a phone number below copied from page www.cpsc.gov/cpscpub/prerel/prhtml02/02529.html
The page tells about the Tristar recall of 3100 Steam Buggy™
( blue ) Deluxe Steamers that were sold nationwide from December 2001 through January 2002 on the Home Shopping Network
visit the website for info if you have the blue deluxe model
at the time that recall website was put up there were 305 incidents - 214 where people got burns.
The Tristar customer service njumber associated with the recall is (973) 287-5100 between 9 a.m. and 7 p.m. ET Mon-Friday and between 9 a.m. and 5 p.m. Saturday for info on how to get a replacement or refund. additional information at www.hsn.com.
I have another number for tristar customer service if it is still good - it is 800-649-2297 and they are open 8:30am-8PM EST
Good luck - I'm having problems with my yellow steam buggy
Carlyrv, October 2007
