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How can I fix my Medion Laptop?

My laptop keeps freezing as soon as i turn it on. It loads as far as the windows XP page and then just goes a funny colour. The model number is FID2060. Any help would be much appreciated as it has all my college work on there
Sarah, October 2007
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I must admit that when I had a small problem my Medion laptop, I contacted their helpline and they were very helpful. Have you tried? The phone number is 08707270370

Good Luck

Norman Bowman, November 2007

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