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How can I fix my lxr9245e whirlpool washing machine?

I have a lxr9245e whirlpool washer that quit agitating/ spinning. When I turned it off it wouldn't turn back on. I tilted the washer & found a black rubber bearing looking piece on the floor underneath the washer. What parts are needed & how can I fix it???
Linda, November 2007
need picture of case assembly. My case is falling apart-need fix.

Bill, February 2009
link Click here to see other fixes for Whirlpool.