I have had my hotpoint WMA32 washing machine for 6 years. During the last wash, the machine did not spin the clothes and seemed to get stuck and it did not drain the water out. It took the washing powder from the drawer but not the softener. The clothes were left mid cycle as the machine did not finish the wash properly. I managed to get the clothes out, however, they were not washed properly and were soaking wet from not having been spun. THere is water still in the machine and it can not drain. Can anybody offer me any advice as to what the problem might be? The drum will go round so that does not seem to be broken, it just does not spin or drain. I think it could be something to do with the pump(?) or a blockage in the pipes. Where would I find these to check on my machine. It seems silly to buy a new machine if there is a simple solution to the problem and equally, I do not want to have to call an engineer out if I could fix the problem myself.

Nicola Ferrante, November 2007

if you have cleaned the filter and machine still is not pumping out water it is prob the pump either blocked or broken it is at the bottem of the machine to empty machine remove the outlet hose and lower to ground level this shpould empty water but is quite messy good luck

sally, December 2007

try cleaning out the filter as they become bocked and dont let the water drain out, therefore machine will not spin

tinker, December 2007