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how can i fix my portable Shinco dvd player?

after inserting my disc, its keep spinning and the screen shows loading but no image appeared and also it refused to stop even i hit the stop button? What's the problem? Where can i send for repair and how much does it caused?
roy lee, December 2007
Ive got exactly the same problem with my Shinco 720p - I suspect its a problem with the lens (they are very delicate and my sons are not!) - but Ive yet to find a supplier of parts - if you find out let me know!

Rich P Diddy, January 2008