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how do get rid of a disk error on ur mp4?

ok my mp4 is workin properly until i try to go into music or photo etc it says disk error and nothing comes up..the only thing that is working is fm radio.... and its not being recognized by the computer well i don really know if that has anything 2 do with it please please help its really urgent
model number #MP4-034-18DMX
mandy, December 2007
WHEN PLUGGED IN VIA USB IT SHOULD HAVE TWO SEPARATE DRIVE LETTERS ASSIGNED, RIGHT ? oUT OF THOSE TWO, TRY ACCESSING VIA WINDOWS EXPLORER. ONE WILL ALLOW YOU TO BROWSE IT JUST LIKE A FLASH MEMORY STICK, THE OTHER WILL SAY ACCESS DENIED OR WHATEVER - IT WONT ALLOW BROWSING. THAT IS THE MENU SUB-SYSTEM. DO NOT MESS WITH IT. THE FIRST ONE I MENTIONED - IE THE ONE YOU CAN FREELY BROWSE - WELL , IT SHOULD BE SAFE TO FORMAT THIS ONE VIA WINDOWS. RIGHT CLICK AND SELECT 'FORMAT DRIVE' - WAIT - BEFORE PROCEEDING MAKE SURE YOU SELECT 'QUICK FORMAT'. OK PROCEED. YOU WILL OBVIOUSLY LOSE ANY PHOTOS AND MUSIC ON IT BUT IT SHOULD SOLVE THE ABOVE DISK ERROR PROBLEM.

HOPE THAT HELPED.

JIM, May 2008