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how can i fix my double glazed door handle?

the handle has been getting harder to lift when locking the door , now it has broken and turns full circle and the door is in the shut position. How do go about repairing this ?
Sorry i don't no the make as i can not open the door to see.
I think it is a 4 pin multi lock.
Dave Appleyard, January 2008
OVER TIME YOUR DOOR HAS DROPPED. AND THE GEARING HAS BEEN STRAINING FOR A WHILE . THIS MEANS A NEW DOOR MECHINISM WHICH CAN COST BETWEEN 190 AND 250 FITTED
CALL WINDOW FIX REPAIRS 01702 480693

WINDOWFIX REPAIR, February 2008