This phone is new and has barely been used at all. Not even the Walkman on it. The S/N - IMEI is 35384001-447327-8. One day it worked and the next day after charging...it wouldn't come on. Now when I plug it up to charge, the screen on the front and back, blinks a blank screen but a slow steady blink. When I try to turn it on, the keypad lights up, along with the blank, blinking screen and it does a very short, quick vibrate every time. What do you think has happened? Is there anything I could try to do to fix it? It hasn't been near any water, nothing different installed, added or activated; such as bluetooth, etc.
Please help or give me something that I can try to do myself.
Sincerely,
Tim Hall

Timothy M Hall, January 2008

I am having the same problem please help me and let me know how and where I can get the programs from and my phone doesn't come on at all now..

Charles W. Coleman, March 2008

your phone needs a software upgrade. any indipendent phone shop will be able to resolve this using professional tools like cruiser gold or SE Tool. do not use any "free" or "cracked" software as this will corrupt the erom(Phone Brain) beyond repairs.
P.S. If you live near leeds/york area i can do it for you!

Alex, January 2008