When this happened to me, I turned my empty washer over and found a broken belt lying on the floor. I called the local supplier for
such and reinstalled it myself. It's been about 10 years, so I don't remember if it was TOO hard, but
I believe it was NOT too hard with proper tools, otherwise I would have called repair because I had money then. God bless you for being willing to ask
around and to try to DIY first to be more FRUGAL.
Maggie smith, January 2008