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how do I fix a glass pane in a double glazed unit?

how do I fix a glass pane in a double glazed unit? How do I remove the glass? Do I take off the outside plastic pieces? Tips would be great, thankyou!
sash, January 2008
You have to get the experts in, yOU CAN'T DO IT YOURSELF BOTH GLASS NEED TO BE SEALED.

YES YOU DO NEED TO TAKE OFF THE PLASTC BITS ON THE OUTSIDE FIRST TO GET THE GLASS OUT.

CHRISTINE, January 2008