Well my problem is that when I tried to set a supervisor password it didn't set correctly so no all that comes up is a black screen asking for my password but when I type it in it won't accept it. I am running on windows xp proffesional. It is a gateway I'm not quite sure of the model.

John Langenbach, January 2008

Ya windows never loads. It gives me three tries at the password and I tried every password that it could've been. This is exactly what happened: I went to the boot screen and when I went to go try to set a supervisor password I must've clicked something wrong because what I typed in was incorrect. I think I might have hit enter without typing anything in but then Everytime I try to find out the password it doesn't work

John Langenbach, January 2008

does this screen appear before windows loads (just after all the memory, keyboard CDROM tests)?

Andy C, January 2008