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Creda Storage Heater SFH18AW?

I have two of these heaters in my lounge running Economy 7 tariff. Both of them do not get hot enough. They have both been checked and declared working, but there is still a reason that these heaters are not getting to their full capacity any ideas?
Michael cork, January 2008
When my heater was checked two elements had burnt out .

cold flat, January 2011
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