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how can i fix a drip in a caroma verona dual flush cistern?

How can I fix a drip in a caroma verona dual flush cistern. I have just replaced the ball cock washer by the drip persists
ken, March 2008
Why, in a whole seven and a half YEARS, has no-one (Coroma itself included!) posted any answer to this question??? It is exactly the problem which I now face!

Mike, September 2015
By replacing the seating washer at the bottom of the cistern, i have removed the assembly but i cannot find how to remove the washer from the assembly, can anyone help???

Rob, March 2008
how do i replace the seating washer at the bottom of caroma slimline cistern???

Rob, March 2008