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my mp4 froze huw can i fix it?

my mp4 froze so know when i turn it on it stays on loading and you cant put any songs into it how can i fix it? it is a mp4 digital player that looks like the old ipod nano
Roberto Gonzales, March 2008
mine is da same as urs and it is fronze it so u a timmer

danielle, April 2008