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how to retune my sagem DV3 FREEVEIW TOP BOX?

I cannot find anywhere where I can retune my set top box? Has anyone any idea? Occasioanally it gives me the chance to retune it,which I have just accepted and Citv has disappeared, kids are not happy!
Lucy Hargreaves, March 2008
DVR6200T
LOst programmes cannot retune box

David, January 2010
If you are losing channels it suggests that you have an aerial problem. Check all the connectors.

t, March 2008
Ditch it and get a Freeview hard disk PVR. I've got a Digifusion FVRT150 - they're £50 now!

http://www.microdirect.co.uk/ProductInfo.aspx?ProductID=14658

There's loads of support in the forums at http://www.digitalspy.co.uk/forums/showthread.php?t=178121 and others and even more at http://philifusion.googlepages.com/

Fluffyins, March 2008
Check the model number and look in http://www.sagem.com/support/site/page_accueil.php?site=1&pays=uk for a manual

John, March 2008
link Click here to see other fixes for Sagem.