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i cant get my mouse to work on my laptop?

packard bell pbufd100 i cant get my mouse in the usb to work its pc line model num pclwbb2
linda, March 2008
Hi there,

Depending on your operating system e.g. windows version it could be a few problems.

Windows 98 and below - USB driver support is very limited, you will have to load a driver for the mouse which is usually with the mouse when you bought it. Alternatively you can usually find these by using the manufacturers website or simply a google search for your hardware name + driver

Windows XP - This should pickup the hardware without any problems. When inserting or removing a usb device you should hear a notification sound. If you dont hear this sound you may have a problem with the drivers for your usb ports. You should try the mouse in another computer and also another usb device e.g. printer in your laptop to verify. Again a search for drivers may help

Ben, March 2008
link Click here to see other fixes for Packard Bell.