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my freeview does'nt let any sound out?

i have 2 freeview boxes and one off them you can plug it in and verything but no sound comes out but when you put a different one in its perfect so does anyone no whats the matter
lisa murphy, June 2008
1. Check the SCART plug is in properly (both ends) you could also try changing the SCART cable.
2. If your Freeview box has other outputs try seeing if the audio comes out of them, look for audio coax phono plugs (RCA type in USA) , or 3.5mm jack plug (or 2.5mm jack plug) these are the headphone kind, or if you have a TV coax output (the usual TV aerial kind - known sometimes as Belling Lee type). If none of these give an audio take the Freeview box back to the shop you bought it from.

S, June 2008