amstrad skydigibox has power but will not switch on manually or by remote

e.alves, June 2008

Thanks Guys worked for me.

Bob, July 2010

If your light does not turn green...

Every now and then your digibox needs to be reset. Try this “Hard Reset/Software Download”

Hard Reset /Software download
--------------------------------------------------------
1. Switch off your digibox then pull the plug for power supply.
2. Find the button BACKUP at the front panel of the digibox, press it and hold it pressed.
3. With the button BACKUP still held pressed you replace the power plug.
4. Hold BACKUP pressed until you see all lights at the front panel of the digibox flash.
5. Release BACKUP and wait 10 minutes.
6. Your TV screen will read “Software Download”
7. When this disappears from the TV screen wait a further 5 minutes then switch digibox on again
8. The digibox is now downloading the latest software version and should operate perfectly thereafter.

JSP The Mac specialist who does a bit of satelite box repair, August 2008

Hi,
Do you have the same problem as I had? ie the standby light (on right hand side of the box) is permanently showing red and will not change to green when the Sky button is pressed on the remote.

If this is the problem you have to reset the digibox by getting a software update from the satellite, as follows:
1. Make your TV is setup to view the Sky broadcast, via the SCART connection with the DRX100 (mine is AV2)
2. Remove power cord from the electrical supply (ie remove power from digibox - uplug it!)
3. Press and hold (keep holding) the 'Backup' button on the DRX100 digibox
4. Put power cord back in and switch power on (still holding down the 'Backup' button.
5. After 2/3 minutes 4 lights on the front of the DRX100 will light up.
6. After approx 8 minutes you should receive a message on your TV stating a software update is taking place which will take up to 10 mintes.
7. The 4 lights will remain on for a short time and then go out.
8. Now is the moment of truth and you should now get a green light when you press the Sky button on your remote - it may take 2/3 presses to achieve this.
9. It worked for me fine - I think the secret is keeping the 'Backup' button pressed until the four lights turn on.

Good luck this worked for me!!!!

Joh Seb Pa - super fixer, August 2008

Call Sky they will talk you through recovery and if that can't be done,they will replace it for you for a nominal sum.

t, June 2008