My recorder will not erase one of the programmes I recorded.
As soon as I highlight the programme the unit freezes and I have to switch off and back on, The programme is only 43 minuits and all other recordings have been erased and yet the hard drive is showing only 60 hours and the spec says it should record 120 hours approx. Please Help

Keith, June 2008

my box will not record.i press the rec button but the red light does not show. i have put new batteries in the hand set. i press the rec button on the box, but still no recording.
please advise, thanks lisa

LISA, August 2010

this guy is fab, thanks very much and exactly what the internet is all about

Aaron Lawford, March 2010

Thank you a million. My box now works a treat - does not freeze or crash any more and deletes items really quickly.

Mo Bournemouth, May 2009

Guys I dont know if this will help at all but it just worked for me. I found a fix on another forum that rebooted my machine, I lost my recorded programmes/series links etc but at least my box is working again.

"1. disconnect the power from the box
2. reconnect the power to the box
3. at the same time as you reconnect the power, press the front-panel standby button repeatedly
N.B. the amber light will stop flashing and appear 'steady' quickly after this
4. as soon as the amber light goes steady, press the following sequence of front-panel buttons in brisk succession:

Up, Down, Left, Right.

This invokes a BIOS level HDD re-format and has - as I say - always worked for me. You still lose your content I'm afraid but it's a bit less bother than taking it apart. "

If this helps one of you sort out this ridiculous box for one night, its worth posting!!

Good Luck all, til the next time it breaks again...

xxxxx

TechGirl, May 2009

Hi. This is brilliant thankyou. Once the corrupt recording is gone do I have to change the setting back to NO now?

EST, February 2009

Thanks you so much Ian. I was getting so mad with this machine.

Your instructions worked perfectly.

Thanks again

Kathy, January 2009

solution worked but box keep freezin when im in the library and the saved programs also wont play now lol

Lindsay, December 2008

Ian Downie is a genius - How p****d off I was! His solution worked a treat. P.S I bought this cheap from Argos as an interim - waiting for an HD + freeview recorder.

Roddy, December 2008

Yep - thanks for this. Worked like a dream on my machine also.

cheers

Dave, October 2008

Thank you...you have just saved my box and my window from having a meeting!

Lin, October 2008

thanks for this info both me and my sister had the same problem and you have solved it. thanks again.

Lucy, October 2008

Thanks Ian for the answer. It worked perfectly
Keith

Keith, July 2008

Try this it should clear the corrupt file,press menu then set up then help once in the help menu enter these numbers 1397,this will bring up another menu.Scroll down to change disable library it will be at no change it to yes,then press library on remote control,then delete as normal.

Ian Downie, July 2008