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How can I fix no heating and hot water?

I have a Baxi back boiler and it has recently been serviced so I know that in general it's all ok. I cannot get any heating or hot water even though the pilot light is on - it doesnt seem to 'kick' in, what can I do?
Michelle, July 2008
I gave up and got someone in .... pump had gone and hadblown fuse to timer :(

Thanx for your help xxx

Michelle, July 2008
sounds like you have a mechanical timeswitch and its had its day

hi-spec plumbing & heating, July 2008
I dont think so, you mean the timer yeh? It was clicking a while ago and has stopped now. I have been told it's an old one so don't know if I can get a replacement or how much it would cost. Think I'm gonna have to call someone in :S

Michelle, July 2008
is the programmer working ok ?

hi-spec plumbing & heating, July 2008
link Click here to see other fixes for Baxi.