Having JUST posted the above, I found the user manual on the web at http://www.p4c.philips.com/files/2/25pt4456_25/25pt4456_25_dfu_eng.pdf
This shows what to do to unlock the TV, but it is not clear whether it might have been caused by a fault which needs attention. Tried to call service (0115-912-5261) but no answer. Now to get a replacement remote.
Iain Sillars, September 2005