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how can i fix my vizion mp4 player?

i have tried various methods of putting music and video onto my mp4 player.They show in the menu but when i press the play button on the player they wont play
sean, August 2008
my mp4 is not switching on now,but the first time i bought it it was okay and then the next day . i switch on my mp4 then it just shut down....

nicole, August 2008