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why won't the powder drawer open on my dishwasher and release the powder?

the powder/tablet drawer/compartment does not open in wash mode. It is just over 1 year old.
pat, September 2005
Probably the solonoid that releases the latch (or maybe even a wire disconnected. The inside of the door will probably have to be removed for checking it. The unit will have 2 terminals on it. With all power off, take off the wires going to it and connect a bulb and battery across the terminals. if the bulb lights the unit is OK and the fault is elswhere on the machine - if not, the unit is faulty and should be replaced.

Graeme, September 2005