I wonder if anyone can solve this mystery?

I've had my Nokia dbox2 for over a year with no problems until very recently. Then it started freezing very briefly. My supplier told me to check all the leads/connections. When I checked the back of the box I noticed the cable entry connection had almost snapped off.

My supplier gave it to his contact who soldered it back on. At his contacts house he recieved all the channels again. My supplier also checked it in his house and again it worked perfectly. I collected it from him, plugged it in and could get hardly any channels, not even BBC1,2, ITV etc although I got ukgold people (wow) and 1 or 2 other obscure channels perfectly. I also got some channels called BTV service 1,2,3 and 4????. On all the other channels I got either a blank screen or a frozen picture with an intermittant sound or a screeching.

When I phoned my man he seemed very suprised and thought it could be signal strength. Do not ask how but he boosted my signal, plugged it in again but got the same result! He had another box in his car and plugged that in and got a perfect picture with all the channels!!!

I am a complete novice at this. Has anyone ANY ideas on what the problem could be. It seems the box is fine as it works in both their houses and it seems everything is ok my end as a different box works in my house.

Help!!!....please

Royboy, September 2008

hi royboy, i just had a look at digtail kaos, they havea ( new image) for the dbox ,that should up date the firmware for your make , but you need to do 5 forms on the web page before you can download from their site , good luck ,, mick

mick, September 2008

Ty Mick...have rescanned and have all the channels there with boquets but cannot get 99% of them to work. Will try that link, thanks

Royboy, September 2008

i would try rescann the dbox, again at your home first , makeing sure that the cable provider lead is pluged in the right socket at the back of the box, and see if you get more channells than you have even if their are scrambled " if that dont work , go over to www.digital kaos.com , and give them your story , their very good with problems like this, good luck , mick..

mick, September 2008