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windows installer?

Dear sir i cannot access windows installer, error suggests that i am running windows in safe mode , I am not .any suggestions would be appreciated.
kind regards john hillier
john hillier, October 2008
Go to :
http://www.microsoft.com/downloads/details.aspx?FamilyId=5FBC5470-B259-4733-A914-A956122E08E8&displaylang=en

and download and install the installer

Chris, October 2008