I had just started sewing a new seam. Some of the loose threads (Attached to the material) were caught up in the movement of the needle and got pulled into the bottom section of the machine. They came out when I removed the material, but now the wheel turns only with great reluctance and a lot of pressure. The 'jam' appears to occur when the bottom mechanism is moving. When this occurred in my mom's old Elna, I could just lift the bottom cover and remove threads which were caught there. I don't know if the same thing has happened with this machine, but I am unable to open the bottom section to check. Any ideas? Having used the old Elna all my life, changing to the Bernina is like changing from a Manual to an Automatic car!

Ruth, November 2008

Hello Ruth,
you should be able to take the bobbin case and raceway out with ease, if you are having a problem the best thing to do is force the balance wheel backwards and that should free of any thread that is stuck in the bobbin case area.

drivewithken@blueyonder.co.uk, November 2008