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Hot water?

I have a ferolli optimax he 31c boiler, i am unable to get hot water when the hot tap is turned on. Although the heating is working fine.
Antrhony Abbott, Northampton, November 2008
I need more information to answer your question pleaase e-mail me on the address below and I can ask you specific questions to trace the fault. :)

wayneburgess@hotmail.co.uk, November 2008