My machine does spin sometimes but the clothes are still soaking wet. I havnt cleaned the filter for four years, how would I do this.

angie, November 2008

I did unscrew the plastic cap and there was absoluteley nothing in it, anything could have got past it, it is so smooth.

angie, November 2008

Filter generally located behind a panel at the foot of the machine.Some are obvious like little square hatches and some are hidden behind the trim panel at the foot of the machine. Once panel is removed the filter should be visible. Its generally a circular plastic fitting which unscrews in an anticlockwise direction. Some hotpoint, indesit and ariston filters are located in the big black sump hose (the one that leaves the bottom of the outer drum and connects to the pump). Remove the back cover, locate hose, remove the tensioner clip by squeezing the tabs together with a set of heavy pliers or vise grips, remove the hose, take out filter and clean. Be prepared for spillage of water.

Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html

dannyboy, November 2008