i dropped my zen micro on the ground and it is unable 2 play music. it turns on and cums up creative and thats it no music though one time it cames up recovery mode and we clicked yes and it has been sayin scan disk for the past hour or so. how can i get my music to play and how can i fix it.

Ellis Stewart, November 2005

ellis, Mine did the same thing. I have, unsuccessfully searched for ways to fix my ZEN Micro. Mine did not take the full impact when it hit. The fall was delayed by my ear phones that tugged on it before it hit the ground. But, mine just goes to the Creative logo and thats all. It just freezes there, until the batterys run out and i plug it back into the USB port. So, if you find a way to fix yours give me a holla!

Lindsey, June 2006

Apologies for the late response - I just came across this question via Google.

I've had the exact same problem, and after asking Creative discovered that it costs £80 for an out of warranty repair (considering the player was £130 when it was purchased, I thought this was a bit steep).

As a (seemingly obvious) side note, don't try and open it up for repair yourself. There are a lot of connectors which break easily, and take the best part of an hour to put back together again (and the the plastic will snap). I learnt the hard way...

Rob, June 2006

What you need to do is find someone with a creative zen micro. Ask them to see theirs and give them yours back to them and keep their working one. It's their problem now!:))

evilpieman, April 2006

i did the exact same thing the very next day after i bought it and lost the receipt. if u listen closely it sounds like a disc skipping...that's ur hardrive. i think that it came loose. try calling the company and ask how much to repair it.

miguel, November 2005

try leavind your zen micro in the frezzer over night then try the next say

Michael, November 2005