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how do i fix my packard bell mp3 player?

how can i fix my packard bell mp3 player? it wont let me listen to my songs or look at my pictures. i thought it had been wiped but the meory is the same as if all my music was on it.
dave, November 2005
serbgeh

rhreh, December 2007
link Click here to see other fixes for Packard Bell.