Sounds like an obstruction in the pump or a faulty pump motor.
Drain machine by running the outlet pipe into a bucket at floor level or run the outlet pipe out of the back door if it'll reach. Disconnect pump from sump hose and check for obstruction in either item. Pump removal: power off, drag machine out onto the floor, remove back cover or tip machine up at an angle, locate pump, (attached to other end of drain pipe).undo 2 wiring connections, 2 hose connections, and pump mounting screws. Remove pump chamber - some are held in with screws, others clip into place. Check for foreign objects round the impeller. If pump chamber is clear, may be a fault with the pump motor - in which case, replace the pump. Some machines have a combined pump and filter unit. Check the filter unit for blockages. Filter generally located behind a panel at the foot of the machine.Some are obvious like little square hatches and some are hidden behind the trim panel at the foot of the machine. Once panel is removed the filter should be visible. Its generally a circular plastic fitting which unscrews in an anticlockwise direction. Some hotpoint, indesit and ariston filters are located in the big black sump hose (the one that leaves the bottom of the outer drum and connects to the pump). Remove the back cover, locate hose, remove the tensioner clip by squeezing the tabs together with a set of heavy pliers or vise grips, remove the hose, take out filter and clean. Be prepared for spillage of water. May help if the machine is tilted backwards at an angle.
Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html
dannyboy, December 2008
