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Can get pictures/sound with The box Digital Receiver. Can u help please??!?

We have a"The Box Receiver DV3 (Digital Video Broadcasting), and we have no pictures/sound. We are with NTL also.

Do we need new codes or what ??

Can anyone help me please ??!

Thanks

Angelou
Angelou, December 2008
if you cant see or hear whats on the tv screen , i would check the scart leads first , to read what it is saying on the tv first, and then take it from there , check that you have the scart in all the way and that there in the right place on the box ,,,,,,,

mick, December 2008
yes you wil need new codes, join the club! i only have the box though.

dg, December 2008