my Walkman won't turn on and i tried the reset button but it won't turn on anymore so how do i fix it?

brittany, December 2008

it's junk now throw it away mine is broken and I tried everything but its just black

Jack Avery, July 2018

Apparently the problem is that the battery goes to zero and that's bad because a computer needed some power to make the connection to recognize it.

I left mine logged in for hours with no result. Just dead. I plugged it into a cellphone charger (the wall piece without the USB cord removed) for a few minutes and... just waiting... waiting... waiting... Aaaaaand nothing yet. Piece of junk!!!

Well anyway, the manufacturers says it needs a stronger charge, like an AC to get it going again.

Mephisto, February 2016

Same problem here (Sony Nwz-E445)

When plugged to Mac OS X it does not appear anywhere on the desktop or in Disk Utility (I can see the device in "about this Mac/system report/USB, though) but it charges ...

To Windows Vista, it appears listed as a portable device in the device manager, but there's no way to access anything or format it. If I try to run the firmware update, it says that there is no connected device. Tried to change it from MTP to USB mass storage to no avail.

With Linux Mint 17, it just says "Can't mount the device" or something, then it appears in the explorer and I have the message, when I double click on the icon "Please insert a disk"

I tried to reset when plugged to the computer but it didn't work.

Any suggestion is more than welcome :)

Pierre, November 2015

my sony nwz-b173f won't turn on

jitendra sharma, July 2014

Sony mps just stopped working, plugged it into laptop and pressed the reset button and it came back life :)

Pat, August 2013

Note: reset does not delete the songs and stuff from your mp3

Jharven, August 2013

Had the same problem as Jason, this is how i made mines work:

http://esupport.sony.com/CA/p/model-home.pl?mdl=NWZE344&template_id=1®ion_id=3&tab=download#/downloadTab

go to the link, will lead you to Sony eSuppot - Driver and software , download firmware update, remember to keep your Sony NWZ-E344 plugged into your computer and clicked the reset button while its plugged into the computer before starting this, this worked for me, hopefully it also works for you :)

Jharven, August 2013

Step by Step Reset:

1. Plug your Sony walkman into your computer wait a few seconds for your computer to locate it.

2. Then In the back of your Sony walkman there is a small spot that says reset. Take a tooth pick and insert it gently into the spot.

3. Wait a for few seconds and voila it should activate and works like new.

Good luck

Dani, October 2012

How do I reset it?

Will, September 2012

just hit the reset button and then hold pwr off...that workfd for me...data is all fine!!!

latinos, July 2012

my walkman has been fine i tried everything! ive had it for a while but i have like 600 songs and a ton of family priceless pics too :( i dont know what to do ...

audrey, June 2012

my sony walkman dosent work what do i do

robert, February 2012

It's a stupid Device,I really miss my Ipod!

LOLLI, January 2012

I had the same issue (walkman is 3 years on and has worked great to date. Just connect to PC and hit the reset button. everything back and all data present.

Jason, January 2012

Same problem with mine. It wont do anything! Right before it broke I charged it and it said that it was fully charged. Few minutes later I turned it on, frozen! I hit reset, now its just black!

Kelsey, November 2011

I was having the same problem. I plugged the usb into the walkman and the computer and just left them there. I came to this post and, ironically, It just randomly connected when the page came up about ten minutes after I had left it plugged in lol. It may just be a time issue. I don't know if this works but I would try it just to be safe.

Jace, March 2011

Mine too. I just bought a Sony walkman two weeks ago and now it won't work (NWZ-E344). I call tech services and they told me to try and reset it. Nothing happened. It's now useless.

I am going to buy an Apple.

Karen, July 2010

I have the same problem. Sony NWZ-S639F. Won't turn on, won't charge, just won't do anything. Plugged into two different PCs and also into mains. Same thing. What a load of rubbish.

Sent it back to Sony once already and it came back working (they said nothing was wrong). 1 week later, same problem.

Bye bye Sony, will stick to Apple in the future.

Sony Sucks, April 2010

what do u mean by scource cus i have the same problem

dan, November 2009

Try to plug it in to a different source , And reset it!
should work :) it worked for me , if it doesnt .. Then oh well.

Amanda, October 2009