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Sony Walkman W380i?

The phone was on orange and I had my phone unlocked at a shop by cable and although the ringing volume is turned up to 8 and I have it on outdoors profile. I can barely hear the ringing. Shop insist they haven't caused any damage. Any ideas on how to remedy the problem?
Sue, July 2009
when i turn on my camera, another application is running, close it and restart the camera.. but there are no other applications open, it is already 2 months sice it happened.. please help me..

illusen, August 2009
link Click here to see other fixes for Sony.