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Regain sound on video recording?

I have a JMB ..JMBD 2020..VCR. I recorded programmes but on playing back there is no sound ...subtitles-YES ...sound-NO.
This happened before but I ( somehow) fixed it by pressing 'some button' on one of my 3 handsets..one X TV...one X VCR...one X Digibox

Help please
Jim Johnston, January 2009