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eurovox wont pick up channels?

my son has somehow managed to clear all data from my eurovox and now there are no channels and when i do a scan it wont detect any channels at all. any suggestions please
bus417, January 2009
cable could have cut u off outside in green box

cable guy, January 2009
are you in the uk ? and what provider are you useing ? ntl/ virgin / tellywest / ect"

mick, January 2009