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panasonic dvd DMR-ES20DEP sound distorted?

when i play channels through my panasonic DMR-ES20DEP DVD recorder, the sound is muffled & hissing. also when i plug my camera through the scart to it, the sound is also distorted. i want to record but it is recording in bad sound. is something wired incorrectly? please help before i throw it out of the window!
debora.f, January 2009
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